As the company develops, it is necessary to improve the various functionalities of the business analytics solution. Also, employees constantly have new needs that they may not be able to satisfy independently. IONO is based on the Microsoft PowerBI database and Microsoft constantly renews and updates the environment. Therefore, the interfaces specially created and set up for your solution may break.

The use of IONO solution with the support service ensures the operative support of Primend to the employees in using the solution and developing new possibilities. Thus, Primend is also constantly aware of the needs of the employees and can provide more useful tips during trainings and make suggestions for developments that can be of benefit for the company.