Let's keep our community moving

Author: Helen Neudorf Time: 17.11.2021

Outside, the golden Autumn has been replaced by what feels like polar night and it is time to tie the last summer ends together. Today, we are talking about health and a healthy lifestyle. To date, we have organized a cross-company steps competition twice, where all three Baltic countries compete and step (walk or run) together. If only you could see the rivalry that is bubbling in the teams! In the spirit of supporting the health of the Primend community, we sponsored the disc golf club DG Massive this Summer. We have supported sports, health care and a cleaner living environment before, offering physical labour as well as our services or shown support in other ways. As the season has ended successfully for DG Massive, let's look at it a little. 

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The state of cybercrime

Author: Helen Neudorf Time: 27.10.2021

Cybercrime, whether nation state sponsored or permitted, is a threat to national security.  Cybercriminals are targeting and attacking all sectors of critical infrastructure, including healthcare and public health, information technology (IT), financial services, and energy sectors. Ransomware attacks are increasingly successful, crippling governments and businesses, and the profits from these attacks are soaring. The cybercrime supply chain, often created by criminal syndicates, continues to mature allowing anyone to buy the services needed to conduct malicious activity for financial gain or other nefarious purpose. Sophisticated cybercriminals are also still working for governments conducting espionage and training in the new battlefield.

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Protect time and prioritize wellbeing 


Protect time and prioritize wellbeing  Weekly meeting time for Teams users has more than doubled since the onset of the pandemic. Back-to-back meetings increase stress and make it harder to stay engaged and focused. Microsoft is bringing a curated set of guided meditations and mindfulness exercises from Headspace to the Viva Insights app in Teams to help you start your day grounded, relax your mind before a big presentation, or disconnect from work in the evening. 

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New hybrid work innovations in Microsoft Teams Rooms, Fluid, and Microsoft Viva 


As workplaces open in many regions around the world, people can’t wait to get back to in-person collaboration. But even more than getting back that personal touch, we look forward to finding new ways to help people connect and engage regardless of location and time zone. Microsoft believes that hybrid work is the future of work and that to empower their people to succeed in hybrid work, business leaders will need to reimagine their organizations with a new operating model for people, places, and processes. 

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Does Windows 11 Silence the Critics?

Author: Toomas Mõttus Time: 05.10.2021

Microsoft released Windows 11 to the public on October 5, 2021. Who does need that operating system and what can it be used for? When Windows 10 was first released for IT specialists in 2014 (official public release was on 29th July 2015) Microsoft introduced the service model. Instead of releasing a new operating system every couple of years, a new release of Windows was promised every 6 months. It was the operating system for cloud era when software changes rapidly and operating systems had to keep pace. It seemed like Windows 10 would be the last Windows to be released: it has been like that until now.

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First Cloud PC - Windows 365


The ability to work whenever, however, and wherever it’s needed has become the new normal. All employees want technology that’s familiar, easy to use, and available across devices. And in the most complex cybersecurity environment we’ve ever seen, businesses need a solution that helps their employees collaborate, share, and create while also keeping their data safe and secure. 

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Introducing a new era of hybrid personal computing: the Windows 365 Cloud PC 


Organizations everywhere have transformed themselves through virtual processes and remote collaboration. And as people embrace hybrid work—with people returning to the office, continuing to work from home, or some mix of the two—things will be different all over again. 

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Accelerate transition to hybrid work


Microsoft announced a set of new capabilities in Microsoft 365, Teams, and Microsoft Viva to help our customers succeed in the new hybrid work era.  These product announcements include Fluid components coming later this year in Teams, Outlook, OneNote, and Whiteboard; enhancements to Microsoft Teams Rooms and meeting experiences; an updated Whiteboard experience; and new personal wellbeing features coming in Microsoft Viva Insights, including Headspace guided meditations, a focus mode, and quiet time settings. 

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New pricing for Microsoft 365

Author: Helen Neudorf Time: 03.09.2021

As leaders around the world look to empower their people for a more flexible, hybrid world of work, it’s clear that every organization will need a new operating model across people, places, and processes. Microsoft is committed to building on the value they’ve delivered over the past decade to continuously provide innovation that helps customers succeed and thrive today and well into the future. Microsoft announced changes to their commercial pricing for Microsoft 365—the first substantive pricing update since they launched Office 365 a decade ago. This updated pricing reflects the increased value they have delivered to their customers over the past 10 years.

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7 Critical Reasons for Office 365 Backup

Author: Time: 09.08.2021

Do you have control of your Office 365 data? Do you have access to all the items you need? Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft’s primary focus is on managing the Office 365 infrastructure and maintaining uptime to your users. The misconception that Microsoft fully backs up your data on your behalf is quite common, and without a shift in mindset, could have damaging repercussions when this responsibility is left unattended.

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What’s New with Microsoft?

Author: Toomas Mõttus Time: 23.07.2021

Every year in July Microsoft hosts a conference that is meant to inspire customers and partners to achieve more. When other Microsoft conferences focus on new technology and infrastructure architecture, then Inspire talks about how to deploy that technology in a way that it benefits us all. In short, Microsoft Inspire focuses less on technology itself and more about how we great value from it in our everyday life.

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Azure Virtual Desktop

Author: Time: 30.06.2021

When Microsoft launched Windows Virtual Desktop nearly two years ago, no one predicted a global pandemic would force millions of workers to leave the office and work from home. Organizations around the world migrated important apps and data to the cloud to gain business resilience and agility. And to support the new remote workforce, many of you turned to Windows Virtual Desktop to give remote users a secure, easy to manage, productive personal computing experience with Windows 10 from the cloud.

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Useful tips for Teams

Author: Time: 30.06.2021

Summer and the sweetest holiday period have arrived! Due to the coronavirus, we have already managed to do a lot of work at home office, therefore in summer everyone wants to get out of the office and go out of town instead. Whether on holiday or at work, whether in the country at granny’s or on a short family holiday in Saaremaa, we want to unite business and pleasure. Let’s take a look at the possible updates and useful tips in Microsoft Teams that might help us in summer.

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Lenovo lifts meetings to a new level 

Author: Time: 08.06.2021

Lenovo Smart Collaboration gives your business the tools to thrive in a modern working environment, whether it’s creating hybrid workspaces or enabling more employee flexibility. Combining innovative thinking with productivity-enhancing features, Smart Collaboration systems are designed to create a more collaborative workplace for everyone.

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Advice to minimise risks of data loss 

Author: Time: 30.04.2021

Data loss is a serious and costly problem, whether for a large or a small organisation. Simple human error is inevitable and even malicious intent is not unheard of. In order to minimise loss caused by gaps in data protection, regular data backup should be applied as a supporting measure, so that mistakes would not lead to irreversible consequences. 

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YubiKey – a key to a password-free world

Author: Time: 23.04.2021

At the end of March, Yubico announced that their product YubiKey password-free authentication is now available to the users of Microsoft Azure Directory. This is a remarkable step towards increased security without sacrificing user convenience. 

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Increasing productivity with the help of Microsoft MyAnalytics

Author: Toomas Mõttus Time: 19.04.2021

Microsoft 365 personal productivity insights help you work smarter, analysing working time related patterns, emphasizing the time spent on focusing, personal well-being, social network and more efficient collaboration.

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Primend to cooperate with Law Practice management software Amberlo

Author: Time: 05.04.2021

Amberlo is a cloud-based, fast, and easy to use law firm management software. Primend is known for supporting the idea of cooperation with outside partners to provide extra value for our customers. This collaboration gives an opportunity to help customers with integration of Microsoft 365 services and Amberlo cloud platform.

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Primend joined with Microsoft Advanced Support for Partners program!


We are proud to announce that from now on we can keep our customers even more satisfied than ever. We can provide prioritized support with a unique set of capabilities to quickly resolve technical problems on behalf of our customers by partnering with Microsoft. We can ensure our partners to gain from this as their business running more smoothly with quick-response problem resolution for Microsoft Azure and Office 365 - since Primend is now part of Microsoft Advanced Support for Partners.

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Press Release | Primend gives tablets computers to Ida-Viru Central Hospital

Author: Helen Neudorf Time: 23.03.2021

Estonian IT company Primend OÜ gives tablet computers for implementation of activities under the stroke treatment development project of Ida-Viru Central Hospital.

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Tabloo | Digital Expenditure Report

Author: Toomas Mõttus Time: 23.03.2021

The capability of digital expenditure report is one of the most popular modules of TABLOO intranet thanks to convenient use and a possibility to design it in a flexible manner to correspond to the business processes of a company.

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Skype for Business Online retires in 6 months

Author: Time: 11.02.2021

Eighteen months ago, Microsoft announced the July 31, 2021 retirement of Skype for Business Online. With six months until the service ends, we’re focused on helping each of our customers upgrade to Microsoft Teams if desired and enabling more ways to come together and get things done.

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TABLOO vacation planner

Author: Time: 11.02.2021

Every year in January, companies have busy times planning vacations. That can cause a big headache even in a small company, not to mention large companies with many employees where work is based on schedules.  Where can I find information on how to fill the holiday application? Who should I send it to now? How many holidays can I use? These questions seem familiar, right? Beginning of year and all the fuss with planning of holidays - there must be a way to ease the headache? A Microsoft toolset is here to help.

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Cybersecurity Simplified: Phishing

Author: Time: 10.02.2021

Phishing is a form of fraud in which an attacker masquerades as a reputable person or company in email or other electronic communication channels. A common phishing tactic is to send an email with a forged return address, so that the message appears to have originated from a legitimate source, making it more likely that the recipient will open it.

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Cybersecurity Simplified: Ransomware

Author: Time: 10.02.2021

Ransomware is malicious software that blocks access to a computer system or files unless a sum of money is paid. Ransomware twists the power of encryption against you. Encryption should protect your data and files, but ransomware uses it to take files hostage. This means being locked out of your documents, spreadsheets, photos and videos, and other important files. Plus, an infected PC can spread the ransomware to other computers on your network.

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Primend helped SYNLAB to gift tablets to general nursing homes

Author: Helen Neudorf Time: 08.02.2021

Estonia’s largest medical laboratory SYNLAB is to gift tablets to nursing homes, helping their inhabitants communicate with their relatives. In addition, SYNLAB will provide nursing homes with comfortable special mattresses.

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Press Release | Primend and Iteraction to merge

Author: Helen Neudorf Time: 05.02.2021

Primend has come to an agreement with an Estonian IT company Iteraction, to merge our businesses. The merger will support Primend’s expansion in Baltic cloud services market with an improved team and knowledge.

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Configuration Change in Guest access for Microsoft Teams

Author: Time: 20.01.2021

Beginning on February 8th, 2021, we are turning on Guest access in Microsoft Teams by default for any customers who have not configured this setting.

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Gain more flexibility with 250 GB file size support in Microsoft 365

Author: Time: 19.01.2021

Microsoft 365 users will be getting expanded file-size support, allowing files to be shared that are 250GB maximum in size, per a Microsoft announcement earlier this week.

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Teams Virtual Breakout Rooms available now

Author: Time: 21.12.2020

We are excited to share that Breakout rooms available now in Microsoft Teams! Creating meaningful connection can be difficult in larger group settings. Breakout rooms allow organizers to divide the meeting into sub-groups to facilitate discussions and brainstorming sessions.

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Meet Surface Laptop Go and Surface Pro X for Business

Author: Time: 16.11.2020

Whether your commute is across the house or across town, the PC continues to play an integral role in keeping all of us connected to our work, school, and lives – and each person in the household needs one.

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Internet Explorer support ends

Author: Toomas Mõttus Time: 22.09.2020

Okay, support for IE11 security fixes will continue for years to come, but support for earlier versions is now completely gone. Microsoft has moved all development to the new Edge web browser.

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Primend is the Microsoft Partner of the Year 2020 in Estonia

Author: Toomas Mõttus Time: 14.07.2020

We are proud to announce that Primend has won the Microsoft Partner of the Year 2020 Estonia award. Primend is honored to be one of Microsoft's global partners, who all have shown high standards in innovation and the implementation of customer solutions based on Microsoft technology.

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Elering implemented remote work tool Microsoft Teams with the help of Primend


During the past weeks, many companies have had to manage in a new situation where the former work habits had to be revised and due to the emergency situation, it was necessary to find possibilities for the employees to work at home as much as possible. Actually, Elering was planning to implement Microsoft Teams already before the emergency situation arrived, but the emergency situation sped up the implementation of Teams. At first, Office 365 E1 trial licenses were applied that Microsoft had made available for everyone for free for 6 months after the COVID-19 virus had spread.  

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An homage to our customers and an irreplaceable support team

Author: Helen Neudorf Time: 08.04.2020

This morning started especially sunny for the Primend team, thanks to our customers! The Recommy recommendation index shone 73%! We are happy, as this is one of the highest scores ever for us and a tribute to our fantastic support team.

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Microsoft announces: Office 365 will have a new name Microsoft 365 

Author: Helen Neudorf Time: 31.03.2020

Microsoft announced a change in Office 365 subscriptions for small and medium-sized businesses and to Office 365 ProPlus from April 21st, 2020 all these products will use the Microsoft 365 brand. 

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Teams manual, so the work would not stop

Author: Helen Neudorf Time: 24.03.2020

We have put together a quick start guide for Microsoft Teams. You will find out which possibilities Teams has and how to use them

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How to effectively communicate in Teams Chat

Author: Toomas Mõttus Time: 18.03.2020

Teams helps us to better organize cooperation within the company and with our partners. Teams provides a way to communicate thru chat and prioritize your messages, which can save you and your colleagues time.

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How to organize Teams meetings

Author: Toomas Mõttus Time: 16.03.2020

Microsoft Teams makes planning and holding online meetings simple. Read how to set up meetings in Teams and which settings are reasonable to use.

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Primend and cloud management service company ADM Cloudtech will start jointly offer cloud and software services in UK

Author: Rene Kaalo Time: 06.10.2019

Primend signed a cooperation agreement with cloud management company ADM Cloudtech with whom their goal is to offer organisations in the UK a wide array of IT solutions.

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Microsoft Partner of the Year - Fourth Time in a Row

Author: Toomas Mõttus Time: 17.07.2018

Primend is Microsoft Country Partner of the Year Estonia fourth time in row. Thank you, Microsoft, for this honor! But what is that secret ingredient in our service offerings that has enabled that spectacular achievement?

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Primend recognized as 2017 Microsoft Country Partner of the Year for Estonia

Author: Toomas Mõttus Time: 12.06.2017

Primend is proud to announce we have won the 2017 Microsoft Country Partner of the Year Award for Estonia. Primend was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

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Primend’s Business Conference was a Success

Author: Toomas Mõttus Time: 08.09.2016

Primend’s Business Conference: Become Successful with BI concentrated on the topic of business intelligence and the benefits it can offer for every company. The interest towards the topic is increasing rapidly as was shown by the conference being, once again, fully booked.

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Primend is Microsoft Partner of the Year 2016 in Estonia

Author: Toomas Mõttus Time: 02.02.2016

Primend is proud to announce that we have won the 2016 Microsoft Country Partner of the Year award for Estonia. Primend was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. It is the second time Primend has been awarded, making it the first time in Estonia that a company has been named Microsoft Country Partner of the Year second time in a row.

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