Resources
- Blog Posts
  
  Press Releases
  
  News
  
  Webinars & Events
  
  Reference Stories
  
  Corporate Responsibility
- Power BI, meet PowerPoint
  
  Despite regular criticism, PowerPoint slides are the most popular way to visualize and target a message. Therefore, it is often asked what the best way is to display Power BI visuals in PowerPoint. So far, my answer has always been to take a screenshot of the Power BI report and put it in PowerPoint. Microsoft did not have its own PowerPoint plug-in, and modules made by others required additional licenses and authorization from another service provider. And a website in PowerPoint won't work without a network connection.
  
  READ MORE
  
  Primend’s journey to ISO 9001 and ISO 27001 certificates
  
  At Primend, we like to do things well, and customer-focused mindset and operations create an important foundation for that. Our customers are people who want to increase the success of their companies with innovative IT solutions. To be able to offer such value, we must constantly learn and test. We have been rather successful at that and grown fast. At some point we discovered that everyone of us is great at some part of value creation, but the average result still felt average (at least to us). That is why we decided to review what we do, in what
  
  READ MORE
  
  Microsoft Defender for Business - the guardian angel of your company
  
  Over the past year, the importance of cybersecurity has skyrocketed. Viruses and other cyberattacks are evolving faster and faster. Ransomware attacks have increased by 300% in the last year, with more than 50% targeted at small businesses. The commercialization of cybercrime has led to an increase in the frequency and sophistication of attacks on small and medium-sized businesses (SMB). For smaller businesses this type of impact can be hard to manage with potential financial, operational, and customer trust implications.
  
  READ MORE
  
  How valuable do you consider the knowledge in your company?
  
  Knowledge is power! The knowledge of the company is recorded in the information system. The knowledge must be protected from theft, tampering and deletion – for years, that has been the main requirement established to the security scope.
  
  READ MORE
  
  All blog posts
  
  Over 800 emojis to express yourself in Microsoft Teams
  
  But have you ever wondered how long the emojis have been around, what are the most used, or questioned yourself whether you using enough?
  
  READ MORE
  
  Use Microsoft Teams as the phone center for your company
  
  Do you need an efficient and simple solution for the phone center of your company? Microsoft has a solution!
  
  READ MORE
  
  Let's keep our community moving
  
  To date, we have organized a cross-company steps competition twice, where all three Baltic countries compete and step (walk or run) together.
  
  READ MORE
  
  The state of cybercrime
  
  Cybercrime, whether nation state sponsored or permitted, is a threat to national security. Cybercriminals are targeting and attacking all sectors of critical infrastructure, including healthcare and public health, information technology (IT), financial services, and energy sectors.
  
  READ MORE
  
  Press Release | Primend and Bondora give desktop computers to two schools
  
  With the help of Bondora and Primend, Tallinn Free Waldorf School and Vändra Gymnasium now have 25 working desktop computers.
  
  READ MORE
  
  Press Release | Primend gives tablets computers to Ida-Viru Central Hospital
  
  Estonian IT company Primend OÜ gives tablet computers for implementation of activities under the stroke treatment development project of Ida-Viru Central Hospital.
  
  READ MORE
  
  Primend helped SYNLAB to gift tablets to general nursing homes
  
  Estonia’s largest medical laboratory SYNLAB is to gift tablets to nursing homes, helping their inhabitants communicate with their relatives.
  
  READ MORE
  
  Press Release | Primend and Iteraction to merge
  
  Primend has come to an agreement with an Estonian IT company Iteraction, to merge our businesses. The merger will support Primend’s expansion in Baltic cloud services market with an improved team and knowledge.
  
  READ MORE
  
  All press releases
  
  Primend is the Microsoft Partner of the Year 2020 in Estonia
  
  We are proud to announce that Primend has won the Microsoft Partner of the Year 2020 Estonia award.
  
  READ MORE
  
  Elering implemented remote work tool Microsoft Teams with the help of Primend
  
  During the past weeks, many companies have had to manage in a new situation where the former work habits had to be revised and due to the emergency situation, it was necessary to find possibilities for the employees to work at home as much as possible.
  
  READ MORE
  
  Primend and cloud management service company ADM Cloudtech will start jointly offer cloud and software services in UK
  
  Primend signed a cooperation agreement with cloud management company ADM Cloudtech with whom their goal is to offer organisations in the UK a wide array of IT solutions.
  
  READ MORE
  
  Microsoft Partner of the Year - Fourth Time in a Row
  
  Primend is Microsoft Country Partner of the Year Estonia fourth time in row. Thank you, Microsoft, for this honor! But what is that secret ingredient in our service offerings that has enabled that spectacular achievement?
  
  READ MORE
  
  Great news for small businesses: Teams Essentials
  
  Microsoft announced Teams Essentials, the first-ever standalone Microsoft Teams offering, designed specifically for small businesses. Teams Essentials gives small businesses a professional and affordable meetings solution to support collaboration, connection and productivity in a hybrid work environment.
  
  READ MORE
  
  Changes in the world of Microsoft Licensing
  
  Who has been watching closely, Microsoft announced that from March 1, 2022, the prices of all types of contracts will increase by 10-25% on average.
  
  READ MORE
  
  New pricing for Microsoft 365
  
  Microsoft announced changes to their commercial pricing for Microsoft 365—the first substantive pricing update since they launched Office 365 a decade ago. This updated pricing reflects the increased value they have delivered to their customers over the past 10 years.
  
  READ MORE
  
  Primend to cooperate with Law Practice management software Amberlo
  
  Amberlo is a cloud-based, fast, and easy to use law firm management software. Primend is known for supporting the idea of cooperation with outside partners to provide extra value for our customers.
  
  READ MORE
  
  All news
  
  Primend joined with Microsoft Advanced Support for Partners program!
  
  We are proud to announce that from now on we can keep our customers even more satisfied than ever. We can provide prioritized support with a unique set of capabilities to quickly resolve technical problems on behalf of our customers by partnering with Microsoft.
  
  READ MORE
  
  Skype for Business Online retires in 6 months
  
  Eighteen months ago, Microsoft announced the July 31, 2021 retirement of Skype for Business Online.
  
  READ MORE
  
  Meet Surface Laptop Go and Surface Pro X for Business
  
  Whether your commute is across the house or across town, the PC continues to play an integral role in keeping all of us connected to our work, school, and lives – and each person in the household needs one.
  
  READ MORE
  
  Internet Explorer support ends
  
  Okay, support for IE11 security fixes will continue for years to come, but support for earlier versions is now completely gone. Microsoft has moved all development to the new Edge web browser.
  
  READ MORE
  
  Webinar | Incredible Power Platform – make your life easier
  
  Highlights of the year! This April European Power Platform conference was held in Berlin and our dynamic trio of presenters would like to share highlighted news and topics mentioned there.
  
  READ MORE
  
  Webinar | How to grow your business with Microsoft Commercial Marketplace?
  
  Microsoft Commercial Marketplace is one of fastest growing digital sales channels. Learn why you should publish your app in Marketplace to gain visibility in other markets and gain new customers. Join our digital event on May 31st starting 10.00 and get familiarized with the benefits of transactable app publishing. Value proposition – what’s in it for me?
  
  READ MORE
  
  Webinar | Protect your identity with YubiKey password-free authentication
  
  An identity has long been not just a username and password, but must include an additional security layer to protect data and access to ensure data integrity.
  
  READ MORE
  
  Webinar | Migrate Your Datacenter to the Cloud with Azure Migrate
  
  Azure Migrate enables you to run assessment and migrate from VMware, Hyper-V and physical servers environment.
  
  READ MORE
  
  All seminars and events
  
  Webinar | What is the cost of cloud based analytics?
  
  Companies need to be able to seize new opportunities on the fly and make business-critical decisions quickly.
  
  READ MORE
  
  Webinar | Accelerate your transition to the cloud
  
  In this webinar, we will go through the steps involved in migrating workloads into the cloud with Azure Migrate.
  
  READ MORE
  
  Webinar | Trained AI for business tasks
  
  Microsoft has trained Cognitive Services AI to understand spoken and written content, to recognize people and emotions, and to make decision.
  
  READ MORE
  
  Webinar | How to collect data for business decisions
  
  Business decisions must be based on facts. Fact collection and reports generation are often tedious and time consuming.
  
  READ MORE
  
  Reference Stories
  
  Customer stories
  
  READ MORE
  
  Corporate Responsibility
  
  From the very beginning Primend’s goal has been to improve the quality of life of our people, our clients and the communities where were we operate, thus the initiative Primend For was established.
  
  READ MORE
- Featured news and events
  
  Webinar | Incredible Power Platform – make your life easier
  
  Highlights of the year! This April European Power Platform conference was held in Berlin and our dynamic trio of presenters would like to share highlighted news and topics mentioned there.
  
  Webinar | How to grow your business with Microsoft Commercial Marketplace?
  
  Microsoft Commercial Marketplace is one of fastest growing digital sales channels. Learn why you should publish your app in Marketplace to gain visibility in other markets and gain new customers. Join our digital event on May 31st starting 10.00 and get familiarized with the benefits of transactable app publishing. Value proposition – what’s in it for me?
Services
- IT Support Services
  
  Microsoft Teams
  
  Linux server management service
  
  Network solution as a service
  
  Microsoft 365
  
  SharePoint
  
  Cloud Security
  
  Primend Cloud
  
  Azure
  
  Primend Back-up Service
  
  Other Services
- IT Support Services
  
  Helpdesk, User support, PC/server and network support, Azure and O365 public cloud support, M&A support
  
  READ MORE
  
  User support service
  
  The purpose of the service is to provide quick and high-quality IT support to clients both by phone and e-mail.
  
  READ MORE
  
  Support for servers and server services
  
  The service is aimed at offering quick and high-quality service both for Windows and Linux servers.
  
  READ MORE
  
  Microsoft 365 helpdesk service
  
  With Microsoft 365 helpdesk we offer support for simpler matters and operations in Office 365 and Microsoft 365.
  
  READ MORE
  
  Support for cloud services
  
  Support service of cloud services has been designed for larger companies with an IT manager and/or their own IT team.
  
  READ MORE
  
  IT Manager and consultation service
  
  The service is designed for medium-sized companies (up to 250 users) that do not have their own IT managers.
  
  READ MORE
  
  Support for consolidation and connection of systems
  
  One of the most important things is to take the IT systems that keep the business running to a common platform and consolidating those.
  
  READ MORE
  
  TABLOO Intranet Support
  
  As the company develops, it is necessary to improve the intranet and various functionalities of the document library solution.
  
  READ MORE
  
  Customer service and IT support for the Baltics
  
  We have fully integrated all Baltic teams as one, and we oﬀer support with the same values, helpdesk, client management processes and standards.
  
  READ MORE
  
  Enterprise Support
  
  We offer support for enterprises if you have business-critical systems that require special attention and maintenance.
  
  READ MORE
  
  Frequent requests and solutions
  
  The most frequently asked questions and answers to them.
  
  READ MORE
  
  Information about increasing IT-awareness
  
  Cyber security begins with every user’s behaviour on the Internet. Here's the most important things to remember.
  
  READ MORE
  
  Microsoft Teams
  
  Accomplish more together across work, school, and life with Microsoft Teams. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Share your opinion, and your personality. Send gifs, stickers, and emojis in a group chat or in one-to-one messages. Connect instantly one-to-one or with a group, hop on a video call, or share your screen for fast-paced decision making.
  
  READ MORE
  
  Teams Rooms for Microsoft Teams
  
  Primend offers the opportunity to create a comprehensive meeting room using ThinkSmart Hub Gen2 which is an all-in-one meeting room system with integrated speakers, dual microphones, and a touchscreen control display.
  
  READ MORE
  
  Personal productivity assistant Lenovo ThinkSmart View
  
  ThinkSmart View is smarter technology that will completely change how your employees work from the moment they start using it.
  
  READ MORE
  
  Logitech - Microsoft Teams Video Conferencing Solution
  
  Logitech Video Collaboration Solutions for Microsoft Teams include everything you need for an efficient, productive meeting whether in the conference room or at your desk. Bring collaboration to life with Logitech Room and Personal Workspace Solutions to take the Teams experience to the next level.
  
  READ MORE
  
  Linux server management service
  
  The monthly management service includes: Identification of software and hardware faults; Monthly updating of the server software. Requires complete updating of the server under a separate project before starting the management service; Support if the software or a part of the system has not been updated in the Linux server over three months or if the distribution of Linux is out of the support scope of the producer: Updating of business-critical software above the patch-level once a quarter (Patch-level is the last number of the 3-number version, z for x.y.z); Complete updating of the
  
  READ MORE
  
  Network solution as a service
  
  A secure and quick network solution that operates unnoticed at the background is the foundation for seamless work procedures of a company. Secure access to critical business information must be ensured at all times.
  
  READ MORE
  
  Microsoft 365
  
  Microsoft 365 is an integrated bundle of Windows 11, Office 365 and Enterprise Mobility + Security.
  
  READ MORE
  
  Microsoft 365 Security
  
  While consuming cloud services, it is vital that all security measures are in place. Otherwise, it poses serious threats to organizations, such as taking over an e-mail address, stealing personal data and trade secrets, or even taking control of the entire organization's infrastructure and business.
  
  READ MORE
  
  Microsoft 365 Business packages
  
  What is included in M365 Business Basic, M365 Business Standard and M365 Business Premium?
  
  READ MORE
  
  Cyber security training
  
  The purpose of the training is to introduce different cyber-attack methods. By knowing these an organization can prevent serious threats, such as taking over an e-mail address, stealing personal data and trade secrets, or even taking control of the entire organization's infrastructure and business.
  
  READ MORE
  
  Office 365
  
  Office 365 provides team collaboration and video conferencing in addition to a large mailbox and a terabyte of file storage.
  
  READ MORE
  
  SharePoint
  
  Bring your internal communication to the next level!
  
  READ MORE
  
  TABLOO intranet and document library
  
  The TABLOO intranet and document library solution built on the Microsoft Office 365 SharePoint Online environment is compatible with all the functionalities used in the Office 365 packages.
  
  READ MORE
  
  Cloud Security
  
  Primend is partnering with Microsoft to provide reliable and secure cloud services.
  
  READ MORE
  
  Primend Cloud
  
  Primend Cloud is your choice if your on-premise solution is no longer sufficient. Some workloads just need a little more.
  
  READ MORE
  
  7 Reasons Why Primend Cloud
  
  Why Primend Cloud? Flexibility, Fastest storage, Reduced cost, Back-up, Techincal competency, Hybrid cloud, Flexible licensing.
  
  READ MORE
  
  Azure
  
  Transform the datacenter with Azure - Deliver a resilient, elastic infrastructure in your datacenter, in the cloud, or across both.
  
  READ MORE
  
  Primend Azure Support
  
  Take advantage of highly available, scalable, and secure cloud infrastructure with Azure — and only pay for the resources that you use.
  
  READ MORE
  
  Azure for developers
  
  Moving to a modern cloud platform such as Microsoft Azure helps smaller software development companies level the playing field against large and resourceful competitors. It allows to access the latest innovations, such as Machine Learning and AI, increase development productivity and benefit from the power of Microsoft sales and marketing organization.
  
  READ MORE
  
  Primend Back-up Service
  
  An inseparable part of using servers is backup ensuring a possibility of recovery in the event of an incident causing the live environment to be destroyed for some reason.
  
  READ MORE
  
  M365 Back Up
  
  The back-up service is based on VEEAM technology. It provides a possibility for back-up of all the Office 365 tenant, including either all the services or only the selected services.
  
  READ MORE
  
  Backup for Servers
  
  This solution makes it possible to back up both physical servers and virtual servers. Servers may be located in the server room of a client, in Primend Cloud or hosted by a third party. The backup period may be set up for a client as desired (daily, weekly, monthly, yearly, etc.). The setup of backup is simple and recovery is quick.
  
  READ MORE
  
  Other Services
  
  Through our portfolio we have the capability to deliver a broad range of services and solutions to meet your operational needs.
  
  READ MORE
  
  Cloud Service for Entrepreneur
  
  Primend has good experience that enables us to build IT systems and business processes correctly and sustainably. Those include collaboration, network, security, customer management, CRM and accounting. Based on our experience, we have developed a cloud service solution for starting companies and small firms.
  
  READ MORE
  
  IoT
  
  It is a simple fact that to improve results you must manage performance. But how can you manage performance when reports like the balance sheet and P&L statement are based on results? As chips become ever more powerful and cheap, it is becoming easier to generate data on every activity and every step in a workflow. We are living in a dream-come-true era in terms of the scientific management of work and productivity.
  
  READ MORE
- Featured services
  
  IT Support Services
  
  TABLOO Intranet
Our Spirit
- Our Spirit
  
  2014. Four friends and a windowless office. With a desire to offer service and solutions with a wow factor in the Estonian IT market.
  
  Our values
  
  Our values, mission and vision unite who we are and what we stand for. We have set out our values together, with the involvement of all of our team members.
  
  People and Team
  
  Our people at Primend are united by a passion to make businesses more successful.
  
  Our culture
  
  Our people make up Primend’s greatest competitive advantage. As a result, our biggest investments are in the development of our people.
  
  Corporate Responsibility
  
  At Primend we are committed to creating solutions for people to help them make their companies and communities better. We achieve this by cooperating honestly, constantly learning and developing ourselves.
Contacts

Contacts

Our Locations

Estonia

Primend OÜ

Lõõtsa 12, Tallinn, 11415
General phone: +372 687 0600
e-mail: info@primend.com

Reg.code: 12621569
VAT: EE101704195
Bank Account: Swedbank
EE042200221059250198

Helpdesk

Call us: +372 687 0606
Write us: tugi@primend.com

Our people

Latvia

Primend SIA

Ūnijas iela 8 k-6, Rīga, LV-1084
General phone: +371 6778 8007
e-mail: info@primend.lv

Reg.code: 40203210749
VAT: LV40203210749
Bank Account: Swedbank
LV90HABA0551046609516

Helpdesk

Call us: +371 6778 8007
Write us: atbalsts@primend.com

Our people

Lithuania

UAB Primend

"Technopolis Nova" V. Gerulaičio str. 10, Vilnius 08200
General phone: +370 661 06 500
e-mail: info@primend.lt

Reg.code: 305660180
VAT: LT100013819712
Bank Account: Swedbank
LT937300010165346716

Helpdesk

Call us: +370 661 0 6500
Write us: pagalba@primend.com

Our people

IT Support Services

TABLOO Intranet

Our Spirit

Our values

People and Team

Our culture

Corporate Responsibility

Contacts

Our Locations

Primend OÜ

Primend SIA

UAB Primend