- Resolving a cyber incident – Hansab’s experience
- Copilot for Microsoft 365 Now Supports Estonian, Latvian and Lithuanian Languages
- Why is a Firewall Needed?
- Requirements for Copilot for Microsoft 365 will be extended
- Efficient cyber protection – how to protect data?
- Microsoft 365 Copilot now available for everyone!
- The Value of Central Logging
- How to stop human-operated cyber attacks?
- Copilot Licenses 50% Off Until the End of the Year
- Monthly billing for Microsoft 365 Copilot annual term subscriptions
- Microsoft price increase for monthly billing for annual term subscriptions from April 1, 2025
- Teet Raudsep - CEO of Primend Group
- Important Microsoft 365 licensing changes in Europe
- Primend is now a Microsoft Solutions Partner for Modern Work
- Microsoft announced important price changes
- Security update for Microsoft Authenticator
- Primend is recognized as the winner of 2023 Microsoft Estonia Partner of the Year
- Cloud service focused companies Primend and Digifi will merge
- Press Release | Primend and Bondora give desktop computers to two schools
- Press Release | Primend gives tablets computers to Ida-Viru Central Hospital
- Primend helped SYNLAB to gift tablets to general nursing homes
- Press Release | Primend and Iteraction to merge
- Primend is the Microsoft Partner of the Year 2020 in Estonia
- Elering implemented remote work tool Microsoft Teams with the help of Primend
Do you need an efficient and simple solution for the phone center of your company? Microsoft has a solution!
Until March 1, 2022, the service will be called Microsoft 365 Business Voice and will then change into Teams Phone with Calling Plan. Microsoft’s package of phone services designed for small and medium-sized companies includes Private Branch Exchange (PBX) functions, domestic call plan and audio-conferencing possibilities.
Teams Phone with Calling Plan is an all-inclusive cloud solution by Microsoft making it easy for small and medium-sized organizations (300 people or less) to turn Microsoft Teams into a powerful and flexible phone center. Teams Phone provides the Private Branch Exchange (PBX) function and calls to a public switched telephone network (PSTN), also facilitating phone calls outside the public network. You can accept calls and call regular phone numbers in any device, which makes hybrid work easy and convenient.
Teams Phone provides two types of calling plans.
Domestic calling plan
Domestic calling plan enables users call phone numbers in their country or area. Teams Phone with Calling Plan bundle includes a domestic calling plan for every user who has been assigned a license. The number of minutes available to each user every month depends on the country or region where the user is located.
International calling plan
International calling plan enables users call numbers outside their country or area. International calling plan is available for purchase as an add-on subscription to Teams Phone.
With Teams Phone, you can set up paid and free numbers, call menus helping the caller reach the correct department, call queues for phone numbers with high traffic, and much more. One possibility is to give individual phone numbers to employees, so they can accept their own calls.
A complete list of the functions is available here.
Source: Microsoft