- Resolving a cyber incident – Hansab’s experience
- Copilot for Microsoft 365 Now Supports Estonian, Latvian and Lithuanian Languages
- Why is a Firewall Needed?
- Requirements for Copilot for Microsoft 365 will be extended
- Efficient cyber protection – how to protect data?
- Microsoft 365 Copilot now available for everyone!
- The Value of Central Logging
- How to stop human-operated cyber attacks?
- Copilot Licenses 50% Off Until the End of the Year
- Monthly billing for Microsoft 365 Copilot annual term subscriptions
- Microsoft price increase for monthly billing for annual term subscriptions from April 1, 2025
- Teet Raudsep - CEO of Primend Group
- Important Microsoft 365 licensing changes in Europe
- Primend is now a Microsoft Solutions Partner for Modern Work
- Microsoft announced important price changes
- Security update for Microsoft Authenticator
- Primend is recognized as the winner of 2023 Microsoft Estonia Partner of the Year
- Cloud service focused companies Primend and Digifi will merge
- Press Release | Primend and Bondora give desktop computers to two schools
- Press Release | Primend gives tablets computers to Ida-Viru Central Hospital
- Primend helped SYNLAB to gift tablets to general nursing homes
- Press Release | Primend and Iteraction to merge
- Primend is the Microsoft Partner of the Year 2020 in Estonia
- Elering implemented remote work tool Microsoft Teams with the help of Primend
Today, we have spent nearly 4 weeks in a national state of emergency with our customers. When the seriousness of the situation became clear, we decided to do our best to help our customers and also others who, with our knowledge, could move to telework better.
We quickly set up kind of an industry where the sales team calls and conducts Teams trainings and helps organize the necessary equipment to reorganize the work. The other part of the team compiles various guides, blog posts and instructional videos and makes sure that they are available on all our channels.
Today, however, the greatest work has been done by our fantastic support team, who make sure all existing solutions work smoothly on a daily basis and that all new solutions can be up and running quickly, so that our customers can continue their daily work fast and painlessly.
In order to know how we are doing and to put more emphasis on it, we always ask our customers for feedback through Recommy. This morning's Primend Recommy recommendation index was 73%, which is one of the highest for us ever.
We are very grateful to all our customers who have said a good word and appreciated the work of our support services. It shows us that we are doing the right thing and moving in the right direction and is an homage to our support team, which we are very proud of.