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Blog

Resolving a cyber incident – Hansab’s experience

Resolving a cyber incident – Hansab’s experience

It takes 20 years to build up a reputation and win people’s trust. A cyber incident lasting just a few minutes can be enough to ruin everything. Read more about Hansab cyber incident....

Copilot for Microsoft 365 Now Supports Estonian, Latvian and Lithuanian Languages

Copilot for Microsoft 365 Now Supports Estonian, Latvian and Lithuanian Languages

Copilot for Microsoft 365, a powerful AI-based assistant, helps optimize workflows, improve collaboration, and make better decisions. With the addition of new languages support, this technology becomes even more accessible and beneficial. You can now choose your native language alongside traditional foreign languages, allowing for more precise suggestions, better ...

Why is a Firewall Needed?

Why is a Firewall Needed?

A firewall acts as a vital security barrier between a trusted internal network and potentially harmful external networks, such as the internet. By monitoring and controlling incoming and outgoing traffic based on predefined security rules, a firewall helps prevent unauthorized access, significantly enhancing your network's security. Firewalls filter out ...

Requirements for Copilot for Microsoft 365 will be extended

Requirements for Copilot for Microsoft 365 will be extended

Copilot for Microsoft 365 is expanding to customers with Microsoft 365 F1 and F3, Office 365 E1, Microsoft 365 Business Basic licenses...

Efficient cyber protection – how to protect data?

Efficient cyber protection – how to protect data?

Knowledge is power and data is the new gold! Data has many characteristics similar to gold. It can be reused for creating new knowledge, just as gold can be remelted and turned into new valuables. Gold has higher value when turned into jewellery, and also data has higher value when ...

Microsoft 365 Copilot now available for everyone!

Microsoft 365 Copilot now available for everyone!

On January 15th, Microsoft announced that Copilot is now available to businesses of all sizes. If previously the limiting requirement was the size of the company and the number of users, today there are no more restrictions and all companies can take their productivity to the next level thanks to ...

The Value of Central Logging

The Value of Central Logging

Each system logs data for diagnostic purposes – both deviations and security incidents of applications. Logging is usually a quiet process without disturbing the user, since usually each person wants to focus on the daily productivity not on the nuances of the operation of IT systems. However, there are situations where ...

How to stop human-operated cyber attacks?

How to stop human-operated cyber attacks?

Security teams need every edge they can get in the fight against ransomware. Microsoft Defender for Endpoint customers are able to automatically disrupt human-operated attacks like ransomware early in the kill chain without needing to deploy any other capabilities. ...

Microsoft Inspire 2023 summary | AI transformation

Microsoft Inspire 2023 summary | AI transformation

Primend has been recognized as the winner of the 2023 Microsoft Estonia Partner of the Year award. To celebrate this achievement, Microsoft invited us to its annual conference, Inspire 2023. Here are some of the most crucial topics and thoughts presented by Tõnis Tikerpäe, our Development Manager of ...

Microsoft Teams Premium: Boosting productivity with AI-powered meetings

Microsoft Teams Premium: Boosting productivity with AI-powered meetings

Optimizing IT investments and improving employee productivity is a top priority for many businesses. Modern tools powered by artificial intelligence (AI) hold the promise to fundamentally change the way we work....

Security has never been more critical

Security has never been more critical

Cybersecurity is the number one challenge that every business is facing as cyberattacks become more frequent and sophisticated. Organizations struggle to navigate the ever-evolving threat landscape in which ransomware attacks increased by 150% in 2021, 579 password attacks are carried out every second, and nation-state attacks are also ...

How to back up Microsoft Teams?

How to back up Microsoft Teams?

Microsoft Teams backup may seem easy, Teams is a part of Office 365, so if I want to back up Teams, I must back up Office 365 and that’s it? But what exactly will I back up? Exchange? SharePoint? Anything else? Just like for many other things in the ...

6 reasons why you should back up Teams

6 reasons why you should back up Teams

If you want to back up Teams, you should also back up Office 365. There is no way around. People often think that once we use cloud applications and store our data there, we no longer need to worry about anything else....

Saving the World One Server at a Time

Saving the World One Server at a Time

We have only one world and we need to preserve it in good condition for our children and grandchildren. Information technology has improved efficiencies for years contributing to rising standards of living. Cloud services have improved efficiencies to new levels by utilizing datacenters to serve huge amounts of customers from ...

Increasingly popular Power Apps. How to start on your own?

Increasingly popular Power Apps. How to start on your own?

Starting from the creation of their cloud-based package, Microsoft has brought to the market very exciting combinations of using different apps. One of the most interesting tools is the so-called Power Platform, which comprises three main apps. ...

Power BI, meet PowerPoint

Power BI, meet PowerPoint

Despite regular criticism, PowerPoint slides are the most popular way to visualize and target a message. Therefore, it is often asked what the best way is to display Power BI visuals in PowerPoint. So far, my answer has always been to take a screenshot of the Power BI report and ...

Primend’s journey to ISO 9001 and ISO 27001 certificates

Primend’s journey to ISO 9001 and ISO 27001 certificates

At Primend, we like to do things well, and customer-focused mindset and operations create an important foundation for that. Our customers are people who want to increase the success of their companies with innovative IT solutions. To be able to offer such value, we must constantly learn and test. ...

Microsoft Defender for Business - the guardian angel of your company

Microsoft Defender for Business - the guardian angel of your company

Over the past year, the importance of cybersecurity has skyrocketed. Viruses and other cyberattacks are evolving faster and faster. Ransomware attacks have increased by 300% in the last year, with more than 50% targeted at small businesses. The commercialization of cybercrime has led to an increase in the frequency and ...

How valuable do you consider the knowledge in your company?

How valuable do you consider the knowledge in your company?

Knowledge is power! The knowledge of the company is recorded in the information system. The knowledge must be protected from theft, tampering and deletion – for years, that has been the main requirement established to the security scope....

Over 800 emojis to express yourself in Microsoft Teams

Over 800 emojis to express yourself in Microsoft Teams

But have you ever wondered how long the emojis have been around, what are the most used, or questioned yourself whether you using enough?...

Use Microsoft Teams as the phone center for your company

Use Microsoft Teams as the phone center for your company

Do you need an efficient and simple solution for the phone center of your company? Microsoft has a solution! ...

Let's keep our community moving

Let's keep our community moving

To date, we have organized a cross-company steps competition twice, where all three Baltic countries compete and step (walk or run) together. ...

The state of cybercrime

The state of cybercrime

Cybercrime, whether nation state sponsored or permitted, is a threat to national security.  Cybercriminals are targeting and attacking all sectors of critical infrastructure, including healthcare and public health, information technology (IT), financial services, and energy sectors. ...

Protect time and prioritize wellbeing 

Protect time and prioritize wellbeing 

Protect time and prioritize wellbeing. Weekly meeting time for Teams users has more than doubled since the onset of the pandemic. ...

New hybrid work innovations in Microsoft Teams Rooms, Fluid, and Microsoft Viva 

New hybrid work innovations in Microsoft Teams Rooms, Fluid, and Microsoft Viva 

Microsoft believes that hybrid work is the future of work and that to empower their people to succeed in hybrid work, business leaders will need to reimagine their organizations with a new operating model for people, places, and processes. ...

Does Windows 11 Silence the Critics?

Does Windows 11 Silence the Critics?

Microsoft released Windows 11 to the public on October 5, 2021. Who does need that operating system and what can it be used for? ...

First Cloud PC - Windows 365

First Cloud PC - Windows 365

The ability to work whenever, however, and wherever it’s needed has become the new normal. All employees want technology that’s familiar, easy to use, and available across devices. And in the most complex cybersecurity environment we’ve ever seen, businesses need a solution that helps their employees collaborate, ...

Accelerate transition to hybrid work

Accelerate transition to hybrid work

Microsoft announced a set of new capabilities in Microsoft 365, Teams, and Microsoft Viva to help our customers succeed in the new hybrid work era.  These product announcements include Fluid components coming later this year in Teams, Outlook, OneNote, and Whiteboard; enhancements to Microsoft Teams Rooms and meeting experiences; an ...

7 Critical Reasons for Office 365 Backup

7 Critical Reasons for Office 365 Backup

Do you have control of your Office 365 data? Do you have access to all the items you need? Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft’s primary focus is on managing the Office 365 infrastructure and maintaining uptime to ...

What’s New with Microsoft?

What’s New with Microsoft?

Every year in July Microsoft hosts a conference that is meant to inspire customers and partners to achieve more. When other Microsoft conferences focus on new technology and infrastructure architecture, then Inspire talks about how to deploy that technology in a way that it benefits us all. In short, Microsoft ...

Azure Virtual Desktop

Azure Virtual Desktop

When Microsoft launched Windows Virtual Desktop nearly two years ago, no one predicted a global pandemic would force millions of workers to leave the office and work from home. Organizations around the world migrated important apps and data to the cloud to gain business resilience and agility. And to support ...

Useful tips for Teams

Useful tips for Teams

Summer and the sweetest holiday period have arrived! Due to the coronavirus, we have already managed to do a lot of work at home office, therefore in summer everyone wants to get out of the office and go out of town instead. Whether on holiday or at work, whether in ...

Lenovo lifts meetings to a new level 

Lenovo lifts meetings to a new level 

Lenovo Smart Collaboration gives your business the tools to thrive in a modern working environment, whether it’s creating hybrid workspaces or enabling more employee flexibility. Combining innovative thinking with productivity-enhancing features, Smart Collaboration systems are designed to create a more collaborative workplace for everyone....

Advice to minimise risks of data loss 

Advice to minimise risks of data loss 

Data loss is a serious and costly problem, whether for a large or a small organisation. Simple human error is inevitable and even malicious intent is not unheard of. In order to minimise loss caused by gaps in data protection, regular data backup should be applied as a supporting measure, ...

YubiKey – a key to a password-free world

YubiKey – a key to a password-free world

At the end of March, Yubico announced that their product YubiKey password-free authentication is now available to the users of Microsoft Azure Directory. This is a remarkable step towards increased security without sacrificing user convenience. ...

Increasing productivity with the help of Microsoft MyAnalytics

Increasing productivity with the help of Microsoft MyAnalytics

Microsoft 365 personal productivity insights help you work smarter, analysing working time related patterns, emphasizing the time spent on focusing, personal well-being, social network and more efficient collaboration....

TABLOO | Digital Expenditure Report

TABLOO | Digital Expenditure Report

The capability of digital expenditure report is one of the most popular modules of TABLOO intranet thanks to convenient use and a possibility to design it in a flexible manner to correspond to the business processes of a company....

TABLOO vacation planner

TABLOO vacation planner

Every year in January, companies have busy times planning vacations. That can cause a big headache even in a small company, not to mention large companies with many employees where work is based on schedules.  Where can I find information on how to fill the holiday application? Who should I ...

Cybersecurity Simplified: Phishing

Cybersecurity Simplified: Phishing

Phishing is a form of fraud in which an attacker masquerades as a reputable person or company in email or other electronic communication channels. A common phishing tactic is to send an email with a forged return address, so that the message appears to have originated from a legitimate source, ...

Cybersecurity Simplified: Ransomware

Cybersecurity Simplified: Ransomware

Ransomware is malicious software that blocks access to a computer system or files unless a sum of money is paid. Ransomware twists the power of encryption against you. Encryption should protect your data and files, but ransomware uses it to take files hostage. This means being locked out of your ...

Configuration Change in Guest access for Microsoft Teams

Configuration Change in Guest access for Microsoft Teams

Beginning on February 8th, 2021, we are turning on Guest access in Microsoft Teams by default for any customers who have not configured this setting. ...

Gain more flexibility with 250 GB file size support in Microsoft 365

Gain more flexibility with 250 GB file size support in Microsoft 365

Microsoft 365 users will be getting expanded file-size support, allowing files to be shared that are 250GB maximum in size, per a Microsoft announcement earlier this week....

Teams Virtual Breakout Rooms available now

Teams Virtual Breakout Rooms available now

We are excited to share that Breakout rooms available now in Microsoft Teams! Creating meaningful connection can be difficult in larger group settings. Breakout rooms allow organizers to divide the meeting into sub-groups to facilitate discussions and brainstorming sessions. ...

An homage to our customers and an irreplaceable support team

An homage to our customers and an irreplaceable support team

This morning started especially sunny for the Primend team, thanks to our customers! The Recommy recommendation index shone 73%! We are happy, as this is one of the highest scores ever for us and a tribute to our fantastic support team....

Teams manual, so the work would not stop

Teams manual, so the work would not stop

We have put together a quick start guide for Microsoft Teams. You will find out which possibilities Teams has and how to use them...

How to effectively communicate in Teams Chat

How to effectively communicate in Teams Chat

Teams helps us to better organize cooperation within the company and with our partners. Teams provides a way to communicate thru chat and prioritize your messages, which can save you and your colleagues time. ...

How to organize Teams meetings

How to organize Teams meetings

Microsoft Teams makes planning and holding online meetings simple. Read how to set up meetings in Teams and which settings are reasonable to use. ...